Out of Warranty Ring Replacement / Exchange

$40.00




"If you need to return your ring for a new size and it hasn't been personalized and still within the 7 day return period, I'm more than happy to help FREE OF CHARGE and you'll only be asked to take care of the shipping cost" but what if you did in fact "Personalize your Ring" with an engraving or change to what the stock ring was originally where it can't be resold or past it's warrantied return period?

If your ring was personalized or past the exchange period allowed, it is sometimes possible to still get your ring resized "only" if first authorized by PCR Jewelers and/or Michael Baker. Express your concern and why you need an exchange and if authorized, you'll be allowed to ship your ring back provided it is in "Brand New Condition" and "Not Personalized" unless otherwise stated by the seller. You (the buyer) will be responsible for any shipping costs both to return the original band(s) and the reshipment of the new.

You'll be charged for restocking at a rate of 20% of the purchase price or $40 USD whichever is greater to cover the cost of the new ring to be made (material and time). To review our terms of business at the time of your purchase, see the information as listed at the bottom of this page.

I'm always happy to do what I can for my valued customers and if you are receiving this, it is because you were authorized under the conditions herein to return your ring for another in-stock size, and remember, if the original ring received is not flawless when returned, it will be returned back to you at your expense and this offer canceled. Here's all you need to do...

Step 1.
Return your original band in "NEW CONDITION with NO PERSONALIZATION" to the following address:
Michael Baker
3142 Sunset Vista Court
Chino Hills, California, 91709
USA
and don't forget to include a note inside the return of the new size you are in need of. If you email that to me as well, I'll get started right away on it and start making it now so it's ready to ship out your replacement as soon as the original has been received.

Step 2.
Purchase this service agreement to make you a brand new band at a discounted price of its current sale price.
Choose from the options to the right size of the new band needed (some sizes may not be available on certain rings).
https://www.etsy.com/listing/671160579/titanium-tungsten-ring-replacement-that?ref=shop_home_active_7&frs=1

Step 3.
If engraving is required, that would be additional even if you had it done previously so let me know. The reason being is I do not engrave Tungsten or Titanium bands myself but rather outsource them to Jared Jewelers to be done and I'd of course have to pay to have this done again for you (may not be applicable to your circumstance).

Step 4.
Be sure to understand our terms of business as expressed below.

RETURNS & EXCHANGES
I gladly accept returns, exchanges, and cancellations
▶ Contact me within: 3 days of delivery
▶ Ship items back within: 7 days of delivery
▶ Request a cancellation within: 24 hours of purchase

ITEMS NOT ELIGIBLE FOR EXCHANGE OR RETURN
Because of the nature of these items, unless they arrive damaged or defective which you have 3 days after receipt to inform me of, I can't accept returns for:
▶ Custom or personalized orders (i.e. Customized Jewelry, anything engraved, special precious metal plating has been applied and/or customized sizing has been requested outside of our normal stock inventory). I simply wouldn't be able to resell it or would have to greatly discount the item as a used and/or blem ring for sale and is the only exclusion to a return which I otherwise allow easily and for free within the first 3 days of it's delivery to you.
▶ Don't be reluctant to share with me an issue such as a ring that needs resizing. Certain materials such as but not limited to Tungsten, Ceramic or rings with inlays can't be resized but in some instances I may be willing to offer you a strong discount at or near cost to get another knowing mistakes do happen in life and wanting to provide the best service possible to my clients.

CONDITIONS OF RETURN
▶ Buyers are responsible for all shipping costs unless it's something of my error. If the item is not returned in its original condition, the buyer is responsible for any loss in value "if" I agree to accept it back.
▶ Item "MUST" be in New Condition and not returned with any scratches, dings, or sign of wear otherwise your request may be refused.

QUESTIONS ABOUT YOUR ORDER?
Please contact me if you have any problems with your order. Please know I'm always here to help in the very best way possible to simply communicate with me the issue at hand and I'll always do what I can within reason to help.

Michael Baker, Jeweler

Shipping from United States

Processing time

1-3 weeks

Estimated shipping times

  • North America : 1 - 3 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

  • Custom or personalized orders
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Privacy policy

    Privacy Policy

    In Summation:
    Nobody that we know likes spam. So, if you provide us with personal information, we will not spam you, share or sell your email address, phone number, or date of birth to anyone else.

    1. The Details:
    Your privacy is important! PatriotCoinRings.com and all associated affiliates, owner and employees (here forth referred also as to ‘PCR Jewelers’) will not rent, sell, lease, or give away any of your personal information. The following outlines the Privacy Policy and how we collect, use, communicate, disclose, and make use of personal information. Please read this privacy policy before purchasing anything from us to feel reassured your privacy is of our utmost importance so much so that extra measures have been taken both by Etsy as well as on our side such as but not limited to the use of encrypted transmissions of data, email, etc (in other words, to the best of our ability only Etsy, you and PCR Jewelers have any information you have provided and is protected to the best of our ability. Note that the only time I may ask for your phone number is if you are returning something that may require an in-person call or for international shipments where the country of origins customs division requires a phone number so they may reach you if needed and without a phone number, international shipping “may not be possible in some circumstances”.

    PCR Jewelers will collect and use the personal information with the objective of fulfilling the purpose specified and other compatible purposes, unless consent of the individual concerned is obtained for other uses or as required by law and to simply communicate with you.
    Personal information retained will only be requested to fulfill the purpose for which the personal information was collected.
    Personal information will be collected by lawful and fair means, where appropriate, with the knowledge and consent of the individual concerned.

    Personal information provided should be relevant to the purpose for which it will be used, and to the extent necessary for the fulfillment of the purpose the information was collected, should be accurate, complete, and up to date.

    Personal information collected will be protected by reasonable security safeguards against loss or theft, unauthorized access, disclosure, copying, use, and/or modification.

    Information about PCR Jewelers policies and practices relating to the management of personal information is made readily available to consumers and according to the law of each country to the best of our knowledge.

    2. The Website www.PatriotCoinRings.com or related company owned sites under the same umbrella of corporation (referred to as the Website).

    2a. Cookies and Tracking Technology
    Outside of what Etsy, Amazon, eBay, Shopify or other selling platforms we use to sell our products and services, we (PCR Jewelers) “DO NOT” use any cookie tracking and/or tracking technology to our knowledge for the intent of gathering information such as but not limited to browser type, operating system, number of visitors, regions, and to understand how information such as browser type, operating system, number of visitors, regions, etc other than the Analytical platforms such as Google AdWords and other analytical research programs provide us through their means. Personal information cannot and won’t be collected via cookies or other tracking technologies used by PCR Jewelers. However, if you previously provided personally identifiable information, cookies may be tied to that information. You may receive replies only after you have contacted us first or followup to those who have favorited our product line by PCR Jewelers exclusively just to see if we can be of help or to simply thank you for doing so. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies, if you prefer. Google, in particular, as a third party vendor, may use cookies to serve ads on the Website. Google's use of the DART cookie enables it to serve ads to users based on their visit to the Website and other sites on the internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy ( https://policies.google,com/technologies/ads ).

    2b. Information Collected by Third-Parties
    The Website may allow third-party companies that use tracking technologies, such as cookies or pixels, to record IP information about users who visit or interact with the Website. The Website does not provide any personal information to these third parties. This information allows the third party to deliver targeted advertisements and gauge their effectiveness. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative which offer a single location to opt out of ad targeting for member companies.

    2c. RSS and Email Subscriptions
    The Website records information about how people access the RSS feeds, but does not collect personally identifying information from or about RSS subscribers. The Website’s feed service (feedburner.google.com) collects the email addresses of individuals that subscribe to the RSS feed via email. Individual information about subscribers is kept confidential and will not be released or disclosed under any circumstances unless required by law. Aggregated information stripped of any personally identifiable information may be disclosed.

    2d. Comments
    Comments submitted to the Website such as but not limited to reviews which are public statements you (the buyer) have made public, are the responsibility of the individual whom submitted the comment. PCR Jewelers, Etsy, Amazon, Shopify, eBay or whichever selling platform we are using reserves the right to remove, edit, copy or repost comments for reasons of but not limited to advertising, product promotion, etc at its discretion. Site URLs (if provided) might be published with the comments. URLs are click-through-at-your-own-risk and the Website holds no responsibility for any damages that could result from such actions.

    PCR Jewelers reserves the right to delete any comments that it deems non beneficial or inaccurate and true to the readers of the Website. This includes, but is not limited to, comments containing profanity, self-promotion, harassment, threats, or anything deemed as spam by PCR Jewelers.

    2e. External Links
    The Website contains links to other websites not owned by PCR Jewelers. PCR Jewelers will not and cannot control how your personal information is used on these external sites. Please consult the Privacy Policies of the linked websites to see how they use your information.

    3. Distribution of Information
    PCR Jewelers does not share your personally identifiable information to any third party for marketing purposes other than what you have already made public such as comments in a public review, made by you (the customer). However, personal information may be shared with government agencies or other companies assisting PCR Jewelers in fraud prevention or investigation. Personal Information may be shared when (1) permitted or required by law, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions, (3) investigating fraud which has already taken place.

    4. Data Security
    Your personal information is kept secure. Only authorized personnel of PCR Jewelers have access to personal information. All emails and newsletters from PCR Jewelers Website allow you to opt out of further mailings.

    5. Changes to This Policy
    PCR Jewelers reserves the right to modify this policy for any reason, at any time, without notice. You are encouraged to review the privacy policy when you visit the Website or ask for a copy when you visit PCR Jeweler store in person ensure your understanding of how any personal information you provide will be used.

    Privacy Contact Information
    If you have any questions, comments, or concerns about this Privacy Policy, you may contact PCR Jewelers by messaging us at email Support@PCRJewelers.com .

    Frequently Asked Questions

    Do you ship anywhere in the World?

    Yes, excluding Russia and certain regions of Africa at this time.

    Custom and personalized orders

    I LOVE MAKING CUSTOMIZED RINGS! Yes, we "specialize" in making nearly any kind of ring according to our customer's specifications. Simply message me here and I'll provide a quote based on the requirements of your custom-designed ring(s).

    Care instructions

    While there are some very tough rings that can put up with a lot of abuse like Titanium or Tungsten, all jewelry regardless of price requires some common sense TLC and in most cases it should be a habit to remove your ring prior to taking a shower, washing your hands, using hand sanitizer or lotion, swimming or while working that requires heavy hand to machinery contact or anything that would simply be abrasive. If you have any concerns, simply ask about your specific ring and ask about our hyposealer which is an additional protective coating that can be applied to help protect and prevent oxydation.

    Sizing details

    Because I actually hand make these rings myself, I can often offer them in all sizes including extremely small to very large ie. US Sizes 1-25 and as fine-tuned as much as a quarter of a size on most rings. If you don't see the size you require, please message me. I often can still do it for you!

    Gift wrapping and packaging

    Yes, all rings $40 or more automatically are shipped in a beautiful ring box FREE OF CHARGE!
    If you need a ring box for something less expensive, just let me know and I'll still do it for free 😍

    Wholesale availability

    If you are looking to buy rings, services or our precious metal plating in bulk, contact me before making your purchase, and let's discuss what you have. In many cases, I do offer discounted pricing to customers with bulk item requests.

    Do you give Military Discounts?

    Yes, anyone with an honorable discharge DD214 or active duty card as well as any first responders (firefighters, officers, medical field) that can provide proof (ie. an ID with the same name as the person purchasing the item) will receive 15% OFF the regular price. If an item is already on sale, I don't consolidate discounts and coupons so we would just look for the discount that gives you the largest savings and I thank you for your service!

    How to proceed with Gold Plating Services (or other precious metals)

    The prices in the ad are based on plating a basic ring however I do plate many different items (not just jewelry). The very first thing is to contact me direct and provide a photo(s) preferably next to a dollar bill for size comparison. I don't charge my customers until "AFTER" the job is completed so PAY NOTHING UPFRONT! Simply contact me for my address, instructions and a quote.

    Do you plate anything other than rings?

    Yes, all the time! In fact, other than all kinds of costume jewelry, antiques, and more I'm contracted by many companies for all kinds of crazy things like drone parts, car parts, emblems, medallions, electronic parts, and so much more! Our Gold plating services extend far beyond just rings, bracelets, necklaces, watches, and pendants. Further, I plate in Vermeil or Gold Filled as well making our plating up to 8x times thicker than standard gold plating. Message me here and let's just chat a bit about what you have and get you a custom quote today. I typically answer in just a matter of a couple of hours in most cases.

    Reviews (5)

    Average:

    Great, fast service! Answered my questions very quickly.


    I needed a different size ring than what I ordered…my fiancé and I measured wrong…Michael was so accommodating. He walked us through the process of returning the old in exchange for the new. He was very fair with the price to create a new ring. We received the new ring this week and it is perfect!


    Michael was absolutely outstanding working with us! He was gracious, replied quickly and took care of my husband's ring like it was his own. You CANNOT go wrong using this business for your ring sizing needs!



    This ring is perfect! Very nice quality.


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