Out of Warranty Ring Replacement / Exchange


"If you need to return your ring for a new size and it hasn't been personalized and still within the 7 day return period, I'm more than happy to help FREE OF CHARGE and you'll only be asked to take care of the shipping cost" but what if you did in fact "Personalize your Ring" with an engraving or change to what the stock ring was originally where it can't be resold or past it's warrantied return period?

If your ring was personalized or past the exchange period allowed, it is sometimes possible to still get your ring resized "only" if first authorized by PCR Jewelers and/or Michael Baker. Express your concern and why you need an exchange and if authorized, you'll be allowed to ship your ring back provided it is in "Brand New Condition" and "Not Personalized" unless otherwise stated by the seller. You (the buyer) will be responsible for any shipping costs both to return the original band(s) and the reshipment of the new.

You'll be charged for restocking at a rate of 20% of the purchase price or $40 USD whichever is greater to cover the cost of the new ring to be made (material and time). To review our terms of business at the time of your purchase, see the information as listed at the bottom of this page.

I'm always happy to do what I can for my valued customers and if you are receiving this, it is because you were authorized under the conditions herein to return your ring for another in-stock size, and remember, if the original ring received is not flawless when returned, it will be returned back to you at your expense and this offer canceled. Here's all you need to do...

Step 1.
Return your original band in "NEW CONDITION with NO PERSONALIZATION" to the following address:
Michael Baker
3142 Sunset Vista Court
Chino Hills, California, 91709
and don't forget to include a note inside the return of the new size you are in need of. If you email that to me as well, I'll get started right away on it and start making it now so it's ready to ship out your replacement as soon as the original has been received.

Step 2.
Purchase this service agreement to make you a brand new band at a discounted price of its current sale price.
Choose from the options to the right size of the new band needed (some sizes may not be available on certain rings).

Step 3.
If engraving is required, that would be additional even if you had it done previously so let me know. The reason being is I do not engrave Tungsten or Titanium bands myself but rather outsource them to Jared Jewelers to be done and I'd of course have to pay to have this done again for you (may not be applicable to your circumstance).

Step 4.
Be sure to understand our terms of business as expressed below.

I gladly accept returns, exchanges, and cancellations
▶ Contact me within: 3 days of delivery
▶ Ship items back within: 7 days of delivery
▶ Request a cancellation within: 24 hours of purchase

Because of the nature of these items, unless they arrive damaged or defective which you have 3 days after receipt to inform me of, I can't accept returns for:
▶ Custom or personalized orders (i.e. Customized Jewelry, anything engraved, special precious metal plating has been applied and/or customized sizing has been requested outside of our normal stock inventory). I simply wouldn't be able to resell it or would have to greatly discount the item as a used and/or blem ring for sale and is the only exclusion to a return which I otherwise allow easily and for free within the first 3 days of it's delivery to you.
▶ Don't be reluctant to share with me an issue such as a ring that needs resizing. Certain materials such as but not limited to Tungsten, Ceramic or rings with inlays can't be resized but in some instances I may be willing to offer you a strong discount at or near cost to get another knowing mistakes do happen in life and wanting to provide the best service possible to my clients.

▶ Buyers are responsible for all shipping costs unless it's something of my error. If the item is not returned in its original condition, the buyer is responsible for any loss in value "if" I agree to accept it back.
▶ Item "MUST" be in New Condition and not returned with any scratches, dings, or sign of wear otherwise your request may be refused.

Please contact me if you have any problems with your order. Please know I'm always here to help in the very best way possible to simply communicate with me the issue at hand and I'll always do what I can within reason to help.

Michael Baker, Jeweler

Shipping from United States

Processing time

1-3 weeks

Estimated shipping times

  • North America : 1 - 3 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

  • Custom or personalized orders
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Do you ship anywhere in the World?

    Yes, excluding Russia and certain regions of Africa at this time.

    Custom and personalized orders

    I LOVE MAKING CUSTOMIZED RINGS! Yes, we "specialize" in making nearly any kind of ring according to our customer's specifications. Simply message me here and I'll provide a quote based on the requirements of your custom-designed ring(s).

    Care instructions

    While there are some very tough rings that can put up with a lot of abuse like Titanium or Tungsten, all jewelry regardless of price requires some common sense TLC and in most cases it should be a habit to remove your ring prior to taking a shower, washing your hands, using hand sanitizer or lotion, swimming or while working that requires heavy hand to machinery contact or anything that would simply be abrasive. If you have any concerns, simply ask about your specific ring and ask about our hyposealer which is an additional protective coating that can be applied to help protect and prevent oxydation.

    Sizing details

    Because I actually hand make these rings myself, I can often offer them in all sizes including extremely small to very large ie. US Sizes 1-25 and as fine-tuned as much as a quarter of a size on most rings. If you don't see the size you require, please message me. I often can still do it for you!

    Gift wrapping and packaging

    Yes, all rings $40 or more automatically are shipped in a beautiful ring box FREE OF CHARGE!
    If you need a ring box for something less expensive, just let me know and I'll still do it for free 😍

    Wholesale availability

    If you are looking to buy rings, services or our precious metal plating in bulk, contact me before making your purchase, and let's discuss what you have. In many cases, I do offer discounted pricing to customers with bulk item requests.

    Do you give Military Discounts?

    Yes, anyone with an honorable discharge DD214 or active duty card as well as any first responders (firefighters, officers, medical field) that can provide proof (ie. an ID with the same name as the person purchasing the item) will receive 15% OFF the regular price. If an item is already on sale, I don't consolidate discounts and coupons so we would just look for the discount that gives you the largest savings and I thank you for your service!

    How to proceed with Gold Plating Services (or other precious metals)

    The prices in the ad are based on plating a basic ring however I do plate many different items (not just jewelry). The very first thing is to contact me direct and provide a photo(s) preferably next to a dollar bill for size comparison. I don't charge my customers until "AFTER" the job is completed so PAY NOTHING UPFRONT! Simply contact me for my address, instructions and a quote.

    Do you plate anything other than rings?

    Yes, all the time! In fact, other than all kinds of costume jewelry, antiques, and more I'm contracted by many companies for all kinds of crazy things like drone parts, car parts, emblems, medallions, electronic parts, and so much more! Our Gold plating services extend far beyond just rings, bracelets, necklaces, watches, and pendants. Further, I plate in Vermeil or Gold Filled as well making our plating up to 8x times thicker than standard gold plating. Message me here and let's just chat a bit about what you have and get you a custom quote today. I typically answer in just a matter of a couple of hours in most cases.

    Reviews (5)


    Great, fast service! Answered my questions very quickly.

    I needed a different size ring than what I ordered…my fiancé and I measured wrong…Michael was so accommodating. He walked us through the process of returning the old in exchange for the new. He was very fair with the price to create a new ring. We received the new ring this week and it is perfect!

    Michael was absolutely outstanding working with us! He was gracious, replied quickly and took care of my husband's ring like it was his own. You CANNOT go wrong using this business for your ring sizing needs!

    This ring is perfect! Very nice quality.

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